Marcin Iwiński, co-founder of CD Projekt Red, the developer of Cyberpunk 2077 headquartered in Warsaw, apologized for technical issues surrounding the game’s launch in a video posted on Wednesday.

“I and the entire leadership team are deeply sorry for this and this video is me publicly owning up to that,” Iwiński said, noting development issues around the game and offering a behind-the-scenes explanation for its problems.

Over the nearly five minute video, Iwiński takes personal responsibility for Cyberpunk’s noted sub-par performance and gives insight into the studio’s perspective on what happened. “Please, don’t fault any of our teams for what happened.

They all are incredibly talented and hard working,” Iwiński stressed. “Myself and the board were final decision makers.”

Iwiński alluded to Cyberpunk’s massive scope — from quests to custom objects to interacting systems and mechanics — as a reason the console version of the game was plagued by technical glitches. The studio also made the decision to make the game look as good as possible on PC platforms and then adjust to consoles later.

This combination of decisions turned out to be more difficult than anticipated, as the in-game streaming required exceeded bandwidth on previous generation consoles. CD Projekt Red tested on last-gen systems, but testing did not show issues many players experienced on launch day.

The team made continuous improvements to the console version of the game as launch approached (after numerous delays) and leadership believed in the product that was delivered on Dec. 10. Console review keys were provided to media on Dec. 8.

Cyberpunk 2077 launched with succes on PC, and while it wasn’t perfect, it was a version of the game CD Projekt Red could be proud of, Iwiński said. The console version of the game, meanwhile, had improvements being added until the last minute before launch.

Iwiński also spoke of the challenges of working from home amid the pandemic, stating that “a lot of the dynamics we normally take for granted got lost over video calls or email.”

Three hotfixes have already been released for Cyberpunk 2077, with an ultimate goal of fixing all bugs and crashes. The first update will drop within the next 10 days, with a second, more significant, update coming in the following weeks. The studio will continue to work on improving the game moving forward.

Free DLC will be released after the base game has been improved to CD Projekt Red’s standards.

“The guiding principles of our company are still core to what we do,” said Iwiński. “We still want to make amazing games and have an open communication with you, our players. For now, our immediate focus is to work hard on making sure you enjoy Cyberpunk 2077 regardless of platform. Beyond Cyberpunk, we have many plans for the future, which we will share more about when we’re ready.”

Photo courtesy of CD Projekt Red

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